We're here to help

Get in touch

Questions about sizing, trade accounts, or a bespoke cut? Our team typically replies within one working day.

Phone / WhatsApp

07526 150535
For direct & custom-size orders, and general questions
Mon–Fri, 8:30am–5:30pm

Email

hello@monotray.co.uk
trade@monotray.co.uk

Installation & microcement application

Want us to fit the tray and apply the microcement finish? That's handled separately, by our installation team — email contact@cement20.co.uk or use the quote request form. Covers both under a 15-year warranty when we do the work.

Showroom & warehouse

Unit 4, Riverside Business Park
Preston, Lancashire, United Kingdom

FAQs

Common questions

Yes. The MicroSeal primer creates a keyed, flexible surface suited to all major microcement systems. If you're using a specific brand, check their substrate guidance or ask us and we'll confirm compatibility.

Yes. Use the request form on our Bespoke Size page to send us your width, length and preferred drain type and we'll reply with a quote — or call/WhatsApp us directly on 07526 150535.

Yes, all MonoTray bases are rated for use over underfloor heating systems installed to manufacturer guidelines.

It covers the structural core, pre-formed fall and drain performance when installed per our guidelines using the recommended primer and membrane. Register your tray after installation to activate cover.

Yes — installers and microcement applicators can apply for a trade account for tiered pricing and priority delivery slots. Get in touch via the form above.